How to Ride

Fares

Upon boarding the bus, please pay your fare with exact cash, an MTA pass or MTA ticket. Seniors and persons with Disabilities (with valid MTA discount card) receive a 50% discount on bus fares.

Accessible Buses

All MTA buses are wheelchair accessible.

Passenger Guidelines

The Mendocino Transit Authority (MTA) is dedicated to maintaining a pleasant environment for all of our passengers. To assure the safety and comfort of all our passengers, we ask that all riders abide by passenger conduct guidelines.

Bike Racks

Each MTA bus has a bike rack which holds two bikes. Regional bus Route 65 has a rack to hold three bikes. Rack space is available on a first-come, first-serve basis, and passengers are responsible for their own bikes.  At the bus driver’s discretion, additional bikes may be loaded and secured inside.

Bikes on Buses

Due to the tight turns in downtown Ukiah, bikes
are not allowed between the following stops:

• • Monday-Saturday:
    Northbound between the bus stops at Wells Fargo and Perkins & School Streets. Southbound between the bus stops at Ukiah Library and Royal Motel.

Service Animals

Service animals are allowed on the bus. Well-behaved dogs on leash are allowed if they can fit on the floor in front of the passenger.  Use a carrier if you are unsure about your pet’s temperament around other animals and people.

Bus Stops and Flag Stops

• • The bus schedules show only major bus stops. In addition, you can flag or wave down the bus at any safe pullout location along the route.
  • If a stop on the schedule is noted as a Flag Stop, you must wave at the bus to tell it to stop.

 

General Notice to Passengers

Subject: Passenger Responsibility During Inclement Weather

Dear Valued Passengers,

The Mendocino Transit Authority (MTA) prioritizes the safety and well-being of all riders. As we enter a period of unpredictable and potentially severe weather, we kindly remind passengers of the following responsibilities and considerations:

1. Service Delays and Cancellations:
   • Inclement weather conditions, including heavy rain, flooding, high winds, or icy roads, may impact transit schedules. Passengers are encouraged to check for real-time updates on service changes via our website or social media.
2. Plan Ahead:
   • Allow extra travel time during adverse weather conditions.
   • Monitor local weather reports and prepare accordingly for delays or interruptions in service.
3. Safety at Stops and Stations:
   • Exercise caution when waiting at bus stops, particularly in areas prone to flooding or reduced visibility.
   • Wear weather-appropriate clothing and footwear to minimize the risk of slipping or exposure to cold.
4. Boarding and Exiting Vehicles:
   • Use handrails when boarding or exiting vehicles, as steps may be slippery.
   • Be mindful of your surroundings and take extra care when walking near roadways or crossing streets.
5. Passenger Cooperation:
   • Please be patient with drivers and MTA staff, who work diligently to maintain safe and reliable service during challenging conditions.
   • Report any hazardous conditions at stops to MTA staff for prompt attention.
6. Essential Travel Only:
   • During severe weather events, MTA may advise passengers to limit travel to essential trips only. This ensures that resources are available for those who need them most.
7. Possibility of Stranded Passengers:
   • Passengers are advised that due to inclement weather, there is a possibility that return trips may not be feasible. Please plan accordingly and make alternative arrangements if necessary to ensure your safety.

The MTA is committed to providing the highest level of service possible, even during inclement weather. We appreciate your understanding and cooperation in ensuring the safety and comfort of all passengers.

For questions or concerns, please contact MTA at 1-800-696-4MTA or visit our website at Mendocinotransit.org